As children, we often heard the famous phrase, “sticks and stones may break my bones, but words can never hurt me.” It was ingrained in our minds, creating the false illusion that what other people say to or about us will not have an effect. Research has indicated that this belief is false by showing that language and how we use it can either be constructive, connective, and life enhancing or destructive, alienating, and dehumanizing. 

The words we choose do more than just reflect what we think—they also shape how we think. What we say and how we say it can deeply affect a company’s culture. To change attitudes and behaviors, it helps to first change our phrasing.

We need a new approach to how we relate and communicate with others. The ability to connect with colleagues through positive communication is paramount to success and wellbeing at work. In this post we will explore simple language shifts that will encourage genuine collaboration and positively transform your company culture. Here are a few scenarios that you might find yourself in at your next weekly meeting:

When someone makes a request that you will find challenging to do: